OsmAnd/.github/ISSUE_TEMPLATE/3-bug-report.md

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2020-08-26 15:54:20 +02:00
---
name: "\U0001F41E Bug report"
about: Report a bug in OsmAnd
---
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Oh hi there! 😄
To expedite issue processing please search open and closed issues before submitting a new one.
Existing issues often contain information about workarounds, resolution, or progress updates.
GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
However, there is no guarantee that a developer will pick up the issue to work on it.
Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
The best way to get help about an OsmAnd issue is to create a valid and detailed issue.
Please give us the following information so that we can try to **reproduce** your issue:
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# 🐞 bug report
### Is this a regression?
<!-- Did this behavior use to work in the previous version? -->
<!-- ✍️--> Yes, the previous version in which this bug was not present was: ....
### Description
<!-- ✍️--> A clear and concise description of the problem...
## 🔬 Minimal Reproduction
<!--
If the bug is reproducible, please describe steps below:
-->
<!-- ✍️--> 1. Open app, and click on ...
## 🔥 Exception or Error
<pre><code>
<!-- If the issue is accompanied by an exception or an error, please share it below: -->
<!-- ✍️-->
</code></pre>
## 🌍 Your Environment
**OsmAnd Version:**
<pre><code>
<!-- paste version below -->
<!-- ✍️-->
</code></pre>
**Device and Android/iOS version:**
**Maps used (online or offline):**
<!-- Please tick the correct box [x] (or both) -->
- [ ] Offline maps offered within the OsmAnd app for download.
<!-- If you have an issue related to offline maps, tell us the exact name of the map file where the issue occurs and its edition date. -->
- [ ] Online (tile / raster) maps <!-- Please name it -->
**Anything else relevant?**