Split github issue templates
This commit is contained in:
Gautier P
parent
ffde5da67a
commit
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6 changed files with 196 additions and 32 deletions
16
.github/ISSUE_TEMPLATE/1-support-request.md
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.github/ISSUE_TEMPLATE/1-support-request.md
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---
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name: "❓ Support request"
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about: Questions and requests for support
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---
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🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑
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Please do not file questions or support requests on the GitHub issues tracker.
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In case you aren't sure whether to open an issue or not, please send your request to support@osmand.net.
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You can get your questions answered using the [Google group](https://groups.google.com/forum/#!forum/osmand) or chat in real-time via our Telegram instances: [English](https://t.me/OsmAndMaps), [German](https://t.me/deosmand), [French](https://t.me/frosmand), [Ukrainian](https://t.me/uaosmand), [Italian](https://t.me/itosmand), [Russian](https://t.me/ruosmand).
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Thank you!
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🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑
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12
.github/ISSUE_TEMPLATE/2-faq-report.md
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.github/ISSUE_TEMPLATE/2-faq-report.md
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---
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name: "📚 Outdated FAQ"
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about: Report an issue in FAQ
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---
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🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑
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Please do not file FAQ issues on the GitHub issues tracker.
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Instead use the [Google group](https://groups.google.com/forum/#!forum/osmand) to fix wrong or outdated FAQ.
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🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑🛑
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69
.github/ISSUE_TEMPLATE/3-bug-report.md
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.github/ISSUE_TEMPLATE/3-bug-report.md
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---
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name: "\U0001F41E Bug report"
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about: Report a bug in OsmAnd
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---
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<!--🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅
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Oh hi there! 😄
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To expedite issue processing please search open and closed issues before submitting a new one.
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Existing issues often contain information about workarounds, resolution, or progress updates.
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GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
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So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
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Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
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However, there is no guarantee that a developer will pick up the issue to work on it.
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Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
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The best way to get help about an OsmAnd issue is to create a valid and detailed issue.
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Please give us the following information so that we can try to **reproduce** your issue:
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🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅-->
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# 🐞 bug report
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### Is this a regression?
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<!-- Did this behavior use to work in the previous version? -->
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<!-- ✍️--> Yes, the previous version in which this bug was not present was: ....
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### Description
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<!-- ✍️--> A clear and concise description of the problem...
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## 🔬 Minimal Reproduction
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<!--
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If the bug is reproducible, please describe steps below:
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-->
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<!-- ✍️--> 1. Open app, and click on ...
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## 🔥 Exception or Error
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<pre><code>
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<!-- If the issue is accompanied by an exception or an error, please share it below: -->
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<!-- ✍️-->
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</code></pre>
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## 🌍 Your Environment
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**OsmAnd Version:**
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<pre><code>
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<!-- paste version below -->
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<!-- ✍️-->
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</code></pre>
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**Device and Android/iOS version:**
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**Maps used (online or offline):**
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<!-- Please tick the correct box [x] (or both) -->
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- [ ] Offline maps offered within the OsmAnd app for download.
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<!-- If you have an issue related to offline maps, tell us the exact name of the map file where the issue occurs and its edition date. -->
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- [ ] Online (tile / raster) maps <!-- Please name it -->
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**Anything else relevant?**
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66
.github/ISSUE_TEMPLATE/4-routing-report.md
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.github/ISSUE_TEMPLATE/4-routing-report.md
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---
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name: "\U0001F6A9 Routing report"
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about: Report a routing issue in OsmAnd
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---
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<!--🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅
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Oh hi there! 😄
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To expedite issue processing please search open and closed issues before submitting a new one.
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Existing issues often contain information about workarounds, resolution, or progress updates.
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GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
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So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
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Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
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However, there is no guarantee that a developer will pick up the issue to work on it.
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Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
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The best way to get help about an OsmAnd issue is to create a valid and detailed issue.
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Please give us the following information so that we can try to **reproduce** your issue:
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🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅-->
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# 🐞 routing report
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### Routing engine
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<!-- Which routing provider was used? (please tick the proper box [x]) -->
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- [ ] OsmAnd's in-app offline routing
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- [ ] Any online routing provider (YOURS, OpenRouteService, OSRM, etc.)
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### Routing Profile
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<!-- What routing profile is chosen in the OsmAnd app? (car, bike, pedestrian, fastest or shortest, etc.) -->
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### Start and end points
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<!-- Please specify (as exactly as possible) the start and endpoint of your route by telling us the city and street name so that we can find it via the in-app address search easily.
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Also, a permalink from [openstreetmap.org](https://www.openstreetmap.org/) can be helpful. -->
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### Actual and expected routes
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<!-- Tell us your expected routing and how OsmAnd routes, or add screenshots here. -->
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### Is this a regression?
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<!-- Did this behavior use to work in the previous version? -->
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<!-- ✍️--> Yes, the previous version in which this bug was not present was: ....
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## 🌍 Your Environment
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**OsmAnd Version:**
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<pre><code>
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<!-- paste version below -->
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<!-- ✍️-->
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</code></pre>
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**Device and Android/iOS version:**
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**Maps used (online or offline):**
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<!-- Please tick the correct box [x] (or both) -->
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- [ ] Offline maps offered within the OsmAnd app for download.
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<!-- If you have an issue related to offline maps, tell us the exact name of the map file where the issue occurs and its edition date. -->
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- [ ] Online (tile / raster) maps <!-- Please name it -->
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**Anything else relevant?**
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33
.github/ISSUE_TEMPLATE/5-feature-request.md
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33
.github/ISSUE_TEMPLATE/5-feature-request.md
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---
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name: "\U0001F680 Feature request"
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about: Suggest a feature for OsmAnd
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---
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<!--🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅
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Oh hi there! 😄
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To expedite issue processing please search open and closed issues before submitting a new one.
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Existing issues often contain information about workarounds, resolution, or progress updates.
|
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GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
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So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
|
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Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
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However, there is no guarantee that a developer will pick up the issue to work on it.
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Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
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🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅🔅-->
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# 🚀 feature request
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### Description
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<!-- ✍️--> A clear and concise description of the problem or missing capability...
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### Describe the solution you'd like
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<!-- ✍️--> If you have a solution in mind, please describe it.
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### Describe alternatives you've considered
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<!-- ✍️--> Have you considered any alternative solutions or workarounds?
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@ -1,32 +0,0 @@
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Before entering an issue, please read the information below.
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```GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
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So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
|
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Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
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However, there is no guarantee that a developer will pick up the issue to work on it.```
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In case you aren't sure whether to open an issue or not, please send your request to support@osmand.net.
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For **general questions** about OsmAnd, please use the [Google group](https://groups.google.com/forum/#!forum/osmand).
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Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
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(Also, tell us in Google Groups when the FAQ is wrong or outdated.)
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The best way to get help about an OsmAnd issue is to create a valid and detailed issue.
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Please give us the following information so that we can try to **reproduce** your issue:
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What version of OsmAnd are you using, and on what device and Android/iOS version?
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Do you use the offline maps offered within the OsmAnd app for download, or the online (tile / raster) maps?
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If you have an issue related to offline maps, tell us the exact name of the map file where the issue occurs and its edition date.
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__*In case of wrong routing:*__
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Tell us whether you have used OsmAnd's in-app offline routing or any online routing provider like YOURS, OpenRouteService, OSRM, etc.
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What routing profile is chosen in the OsmAnd app? (car, bike, pedestrian, fastest or shortest, etc.)
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Please specify (as exact as possible) the start and end point of your route by telling us the city and street name so that we can find it via the in-app address search easily.
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Also, a permalink from [openstreetmap.org](https://www.openstreetmap.org/) can be helpful.
|
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Tell us your expected routing and how OsmAnd routes, or add screenshots here.
|
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