OsmAnd/.github/ISSUE_TEMPLATE/4-routing-report.md
2020-08-30 11:34:54 +02:00

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---
name: "\U0001F6A9 Routing report"
about: Report a routing issue in OsmAnd
---
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Oh hi there! 😄
To expedite issue processing please search open and closed issues before submitting a new one.
Existing issues often contain information about workarounds, resolution, or progress updates.
GitHub is our main development tool for our developers. There are hundreds of requests a month and there are relatively few developers.
So by opening an issue, please know that your issue will be sent out to all developers and acknowledge that it could be closed without explanation or with just a brief message.
Comments on the closed issues are also sent to all developers, so you will definitely will be heard.
However, there is no guarantee that a developer will pick up the issue to work on it.
Please be sure to read our [FAQ](https://osmand.net/help-online) before creating an issue here.
The best way to get help about an OsmAnd issue is to create a valid and detailed issue.
Please give us the following information so that we can try to **reproduce** your issue:
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# 🐞 routing report
### Routing engine
<!-- Which routing provider was used? (please tick the proper box [x]) -->
- [ ] OsmAnd's in-app offline routing
- [ ] Any online routing provider (YOURS, OpenRouteService, OSRM, etc.)
### Routing Profile
<!-- What routing profile is chosen in the OsmAnd app? (car, bike, pedestrian, fastest or shortest, etc.) -->
### Start and end points
<!-- Please specify (as exactly as possible) the start and endpoint of your route by telling us the city and street name so that we can find it via the in-app address search easily.
Also, a permalink from [openstreetmap.org](https://www.openstreetmap.org/) can be helpful. -->
### Actual and expected routes
<!-- Tell us your expected routing and how OsmAnd routes, or add screenshots here. -->
### Is this a regression?
<!-- Did this behavior use to work in the previous version? -->
<!-- ✍️--> Yes, the previous version in which this bug was not present was: ....
## 🌍 Your Environment
**OsmAnd Version:**
<pre><code>
<!-- paste version below -->
<!-- ✍️-->
</code></pre>
**Device and Android/iOS version:**
**Maps used (online or offline):**
<!-- Please tick the correct box [x] (or both) -->
- [ ] Offline maps offered within the OsmAnd app for download.
<!-- If you have an issue related to offline maps, tell us the exact name of the map file where the issue occurs and its edition date. -->
- [ ] Online (tile / raster) maps <!-- Please name it -->
**Anything else relevant?**